Privacy Policy and Data Protection Information

Our Commitment to Your Privacy

At avunavotevua, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws and international standards.

This policy explains how we collect, use, store, and protect your personal information when you use our website or financial planning services.

Information We Collect From You

We collect information that you provide directly to us and some information automatically when you use our website:

• Contact details including name, email address, phone number, and postal address for communication and service delivery
• Financial information you choose to share during consultations to provide personalized planning advice
• Communication records including emails, phone calls, and consultation notes to maintain service continuity
• Website usage data including pages visited, time spent, and technical information for service improvement

How We Use Your Information

We use your personal information solely for legitimate business purposes related to providing our financial planning services:

• Delivering personalized financial consultations and analytical reviews based on your specific circumstances and goals
• Communicating with you about your service requests, appointments, and follow-up recommendations
• Improving our services by analyzing usage patterns and feedback to better serve our clients' needs
• Complying with legal obligations and regulatory requirements applicable to financial services in Australia

Legal Basis for Processing Your Data

We process your personal information based on several legal foundations:

How We Protect Your Information

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our protection measures include encrypted data transmission, secure servers, access controls, regular security audits, and staff training on privacy procedures.

Your Privacy Rights and Choices

You have several rights regarding your personal information, which you can exercise by contacting us:

• Access your personal information and receive a copy of the data we hold about you
• Correct any inaccurate or incomplete personal information in our records
• Delete your personal information when it is no longer needed for our services
• Object to or restrict certain types of data processing where applicable
• Withdraw your consent for data processing at any time without affecting previous lawful processing

Cookies and Website Analytics

We use cookies and similar technologies to enhance your website experience and understand how our services are used.

You can control cookie settings through your browser preferences or our cookie consent tool.

Information Sharing with Third Parties

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share information with service providers who assist in delivering our services, but only under strict confidentiality agreements.

How Long We Keep Your Information

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve any disputes that may arise.

Children's Privacy Protection

Our services are designed for adults and we do not knowingly collect personal information from individuals under the age of 18.

18+ only

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws.

We will notify you of significant changes by posting a prominent notice on our website or sending direct communication to registered users.

Contact Our Privacy Officer

If you have questions about this privacy policy or want to exercise your privacy rights, contact Jennifer Chen, Privacy Officer, at contact@avunavotevua.world or +61-796-883-107.